Processing Time
Orders are typically processed and prepared for shipment within 7-10 business days from the date of purchase. During peak seasons or promotional periods, processing times may be extended, and we appreciate your patience.
Shipping Methods
We offer several shipping options to accommodate your needs:
- Standard Shipping: Our standard shipping option delivers orders within 7-10 business days from the date of shipment. This method is available for all orders and is free of charge.
- Expedited Shipping: For customers who require their orders to arrive faster, we offer expedited shipping options at an additional cost. Expedited shipping delivers orders within 5-7 business days from the date of shipment.
Shipping Destinations
We currently offer shipping to addresses within Canada/USA. Unfortunately, we do not ship to international destinations at this time.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
Shipping Delays
While we strive to deliver orders promptly, please note that shipping delays may occur due to unforeseen circumstances, such as inclement weather, carrier issues, or peak seasons. We appreciate your understanding and patience during such times.
Shipping Insurance
For added peace of mind, customers have the option to purchase shipping insurance for their orders. Shipping insurance covers lost, stolen, or damaged packages during transit. If you would like to add shipping insurance to your order, please contact our customer service team for assistance.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. We're here to help! hello@pctogame.com
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